At Unwell, we respect your privacy and are committed to being transparent about the data we collect. This Notice of Collection explains what personal information we collect, how we use it, and your rights regarding your information.

By using our website, purchasing our products, or interacting with our services, you acknowledge and agree to the terms of this notice.

1. Types of Information We Collect

We may collect the following types of personal information when you interact with our website, make a purchase, or use our services:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
  • Usage Data: Information on how you navigate and interact with our website, such as your IP address, browser type, pages visited, and session duration.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website, personalize content, and enhance your browsing experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and complete your orders and purchases.
  • To provide customer support and respond to your inquiries.
  • To improve our website and services by analyzing user behavior.
  • To send marketing and promotional communications, if you have opted in.
  • To ensure the security of our website and services, including fraud prevention.

3. How We Collect Your Information

We collect your information when you:

  • Sign up for our newsletter or create an account.
  • Place an order through our website.
  • Contact our customer support team for assistance.
  • Interact with our website (via cookies and other tracking technologies).

4. Your Rights Regarding Your Information

You have the right to:

  • Access and update your personal data at any time.
  • Request that we delete your personal data (subject to applicable laws and exceptions).
  • Opt out of receiving marketing communications by unsubscribing via email or adjusting your preferences on our website.

If you wish to exercise any of these rights, please contact us using the information provided below.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal data with trusted third-party service providers who assist with order processing, payment handling, and website maintenance. These third parties are required to maintain the confidentiality of your information and use it only for the purposes outlined by us.

We may also disclose your personal data if required by law or in response to a legal request, such as a subpoena or court order.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once we no longer need your information, it will be securely deleted or anonymized.

7. Contact Us

If you have any questions or concerns about this Notice of Collection, or if you wish to exercise any of your rights, please contact us at:

Email: drinkunwells@outlook.com
Phone: (+852) 745-8963